Case Study: EI Coaching for a Senior Manager in Pune & a Team Leader in London — From Reactivity to Emotional Leadership

Why This Emotional Intelligence Coaching Case Study Matters

This emotional intelligence coaching case study brings together two very different professionals: a senior manager in Pune and a team leader in London. Different cultures, different industries – but a similar inner struggle: reactivity at work.

If you are considering emotional intelligence coaching case study in India, emotional intelligence coaching case study in UK or want to see how EI coaching actually looks in the real world, this story will give you a clear, practical picture.

Background: Two Leaders, One Pattern

The Senior Manager in Pune

Our first client was a senior manager in a fast-growing tech company in Pune. On paper, he was successful. In reality, he was exhausted, frustrated and stuck in constant reactivity.

Frequent conflicts with peers and team members – a classic case study emotional intelligence at work situation.
Harsh emails sent late at night, followed by regret the next day.
Escalations to HR triggered by poor emotional regulation during reviews.

He came to me after reading my work on emotional regulation techniques and somatic emotional intelligence coaching case study examples, wanting a more structured way to change.

The Team Leader in London

The second client was a team leader in a financial services firm in London. She managed a distributed team across London, New York and Berlin.

Struggles with confidence in tough meetings, despite strong technical skills.
Tendency to shut down emotionally when senior stakeholders pushed back.
A strong desire to grow into a more visible, emotionally grounded leader.

Her HR partner was looking specifically for an emotional intelligence coaching case study in Europe to model a program for other leaders, and that is how she landed here.

Designing the EI Coaching Journey

Both leaders went through a customised process built on the same core pillars I use across emotional intelligence coaching case study in Ahmedabad, Amsterdam, Atlanta, Bangalore, Berlin, Dubai, Singapore and beyond:

Self awareness – tracking triggers using emotional triggers work.
Somatic tools – applying somatic emotional intelligence coaching case study methods for nervous-system regulation.
Behavioural practice – designing micro-experiments in real conversations and meetings.

If you want the conceptual foundation before looking at the coaching journey, you can explore:

Case Study: EI Coaching in Pune (Senior Manager)

This part of the Pune emotional intelligence coaching case study focuses on how we moved from reactivity to responsibility. Across 12 sessions, we worked on:

Mapping a detailed emotional intelligence coaching case study in Pune profile – triggers, patterns, recurring conflict themes.
Using somatic emotional intelligence coaching case study methods to help him notice early body cues of anger and stress.
Practising communication tools from advanced EI for leaders to handle pushback without exploding.

We built scenarios that mirrored his real world: escalation meetings, performance reviews, vendor negotiations – each one a mini case study of EI coaching in Pune.

Within 8 weeks, HR reported fewer complaints. Colleagues spoke of “a calmer, more resourceful version” of the same person. This is why I talk about before and after EI coaching results – because the shift is visible and measurable.

Case Study: EI Coaching in London (Team Leader)

The London emotional intelligence coaching case study for the team leader had a different focus: visibility, confidence and presence.

We began with an emotional intelligence coaching case study in London assessment – a combination of self reports, stakeholder feedback and behavioural observation.
We used elements from the case study corporate EI workshop transformation to help her see patterns across teams and locations.
We designed live “practice challenges” – key meetings where she applied new EI tools in real time.

Over time, this created a powerful team leader EI coaching in London story: less shutdown, more voice; less internal panic, more grounded contribution. Her manager later described this as “a transformational coaching case study” for their L&D function.

Global Patterns: What These Case Studies Reveal

When you look at emotional intelligence coaching case study in India, UK, USA and Europe, certain themes keep repeating:

reactive to responsive leadership journey – across Chicago, Houston, Los Angeles, Miami and San Francisco.
leadership coaching results in Amsterdam, Berlin, Zurich – similar emotional patterns expressed in different cultural language.
case study EI coaching India and UK – different contexts, same human nervous system.

These are not isolated stories. They sit alongside other examples like:

How These Case Studies Connect to Programs & Frameworks

None of this happened “by accident”. Both journeys were grounded in structured frameworks used across my corporate EI coaching India and global work:

The integrated EI model explained in 🔗 The Science of Emotional Fitness Gym®
Deeper process work outlined in 🔗 Deep Emotional Healing Framework

When organisations want to move from “inspiring stories” to repeatable change, they often look at:

Best Emotional Intelligence Coaching Case Studies – What to Look For

If you are exploring the best emotional intelligence coaching case studies or top leadership coaching case studies to model in your organisation, pay attention to:

Whether the story shows real behavioural change, not just feel-good moments.
If there is clear evidence of before and after EI coaching results.
How well the approach integrates somatic emotional intelligence coaching case study elements, not just theory.

My work deliberately focuses on practical, grounded stories – leaders you could recognise in Mumbai, Pune, Delhi, London, New York, Singapore, Dubai, Sydney or Melbourne.

About Your Coach – Anil Dagia

I’m Anil Dagia – author, ICF mentor coach, NLP Master Trainer and creator of the Emotional Fitness Gym®. Over the years, I’ve worked on emotional intelligence coaching case study in USA, United Kingdom, India and Europe, helping leaders move from inner chaos to emotional leadership.

Your Next Step

If you see yourself in the senior manager from Pune or the team leader from London, this is your invitation to start your own emotional intelligence coaching case study – one where you are the protagonist.

You can begin by studying the knowledge-layer pages linked here, or by exploring the solution-layer programs. From there, the journey from reactivity to emotional leadership becomes a matter of structured practice – not guesswork.

Frequently Asked Questions – EI Coaching Case Study (Pune & London)

What does this emotional intelligence coaching case study demonstrate?

This emotional intelligence coaching case study shows how a senior manager in Pune and a team leader in London moved from reactivity to emotional leadership. Through a structured process using somatic EI, NLP-based coaching, emotional regulation techniques and Emotional Fitness Gym principles, both leaders reduced conflict, improved communication and became calmer, more grounded decision-makers in their organisations.

Is the EI coaching approach used here only relevant for Pune and London?

No. While this case study focuses on a senior manager in Pune and a team leader in London, the same EI coaching approach is used with leaders in other cities such as Mumbai, Delhi, Bangalore, Chennai, Hyderabad, Kolkata, New York, San Francisco, Chicago, Los Angeles, Miami, Berlin, Amsterdam, Paris, Zurich, Singapore, Dubai, Sydney and Melbourne. The emotional patterns are similar even though the culture and business context may differ.

What were the main issues addressed in this EI coaching case?

The main issues addressed were emotional reactivity, difficulty handling conflict, harsh communication during pressure, shutting down in high-stakes meetings and lack of emotional regulation. Through EI coaching, both the senior manager in Pune and the team leader in London learned to recognise their triggers, regulate their nervous system, communicate more effectively and lead with greater emotional clarity and stability.

Can similar EI coaching be delivered online for leaders in different countries?

Yes. Similar EI coaching journeys can be delivered fully online or in a hybrid format for leaders across India, the UK, USA, Europe, APAC and the Middle East. I work with clients in cities like Mumbai, Pune, Delhi, Bangalore, London, Birmingham, Manchester, New York, San Francisco, Chicago, Los Angeles, Berlin, Amsterdam, Paris, Zurich, Singapore, Dubai, Sydney and Melbourne using video calls, digital resources and live practice sessions, without requiring them to travel.

Which programs can we explore if we want results like this case study?

If you want results similar to this case study, you can explore the Corporate Emotional Intelligence Program for leadership teams, the Somatic Emotional Mastery Program for deeper nervous-system work and the Emotional Fitness Gym Deep-Dive Program for building emotional immunity. Organisations often combine these with custom coaching engagements for key leaders in hubs such as Mumbai, Pune, Delhi, Bangalore, London, New York, Berlin, Singapore and Dubai to drive measurable changes in behaviour and culture.