Case Study – Coaching Questioning Skills Breakthrough: Manager From Pune & Consultant From Berlin

Why Questioning Skills Deserve Their Own Case Study

Most coaches know that powerful questions are important. But few see how dramatically questioning skills can change outcomes in real life. This coaching case study brings together a manager from Pune and a consultant from Berlin to show how behaviour shift through powerful coaching questions looks in practice.

If you are preparing for acc coaching case study questioning skills, sample acc coaching session case study or even a sample pcc coaching session case study, this example gives you a clear, practical reference.

Client Profiles – Manager From Pune & Consultant From Berlin

Client 1 – Mid-Level Manager From Pune, India

Our first client is part of a manager coaching case study questioning skills journey. Based in Pune, she leads a team in a fast-growing organisation and frequently struggles with:

  • Over-explaining instead of asking questions in meetings.
  • Avoiding difficult conversations with underperforming team members.
  • Second-guessing herself in front of senior leaders.

She enrolled after reading a coaching case study manager from Pune example and wanted similar results, specifically around questioning skills in leadership coaching.

Client 2 – Independent Consultant From Berlin, Germany

The second client is at the heart of a coaching case study consultant from Berlin. He runs a boutique consulting practice in Berlin, Germany, frequently pitching to global clients in Europe. His challenges included:

  • Jumping to solutions too quickly during discovery calls.
  • Asking leading questions that pushed clients towards his preferred answer.
  • Struggling to create space for deeper exploration during conversations.

Together, they form a cross-cultural coaching case study berlin germany and coaching case study india combination – showing how questioning skills apply across regions and roles.

Starting Point – Before & After Coaching Questions

At the start of the engagement, both clients completed a before and after coaching questions case study assessment. This measured how often they used:

  • Active listening and questioning skills in everyday conversations.
  • Open, non-leading questions vs advisory or directive statements.
  • Structured sequences of questions that build clarity and momentum.

This established the baseline for our timeline of questioning skills development through coaching, which we revisited at the end.

Designing The Coaching Engagement

This real life coaching case study questioning skills was designed as a series of online sessions – a kind of zoom coaching session questioning skills example with:

  • A clear focus on case study on coaching questioning techniques.
  • Specific emphasis on questioning skills in executive coaching and questioning skills in leadership coaching.
  • Integration of somatic awareness and questioning skills case study elements to include body signals, not just language.

For both clients, the contract was part of a broader coaching case study india to germany experiment – exploring how cultural nuances impact the way questions land.

Session Flow – ICF Style Coaching Conversation Example

The sessions followed an icf style coaching conversation example that can be seen in many icf coaching case study questioning skills recordings:

  • Establishing agreement on focus and outcomes.
  • Using active listening and questioning skills to surface deeper themes.
  • Applying reframing questions in coaching case study style interventions to shift perspectives.
  • Designing experiments to apply new questioning skills in business coaching case study situations.

Each conversation contributes to what could become a detailed icf style coaching transcript example – suitable for coaches who want to learn by seeing questioning in context.

Key Turning Points – Manager From Pune

In the coaching case study manager from Pune, one of the biggest shifts happened when we explored a single question pattern for performance conversations:

  • Moving from “Why did you not meet the target?” to “What happened, and what support do you need to meet the target next time?”

This simple reframing illustrates the power of a case study on powerful coaching questions. Over several weeks, we built a customised set of questions for performance, motivation and accountability – a live sample coaching case study questioning skills in action.

By the end, she reported:

  • Higher confidence in handling tough conversations.
  • Clearer structures for 1:1 meetings with her team.
  • More engagement and ownership from direct reports.

Key Turning Points – Consultant From Berlin

For the coaching case study consultant from Berlin, the breakthrough came from slowing down the consulting instinct to “solve” and leaning into curiosity. We co-designed a sequence of questions for discovery calls – another powerful zoom coaching session questioning skills example for other coaches to learn from.

  • He learnt to ask multi-layered questions that reveal client assumptions.
  • He practised reframing questions in coaching case study style to help clients see new possibilities.
  • His proposals started to reflect deeper understanding instead of standard templates.

Integration With ACC & PCC-Level Expectations

This case can double up as a acc coaching case study questioning skills and later as a sample pcc coaching session case study because it demonstrates:

  • Consistent use of active listening and questioning skills case study elements.
  • A clear timeline of questioning skills development through coaching.
  • Application of questioning patterns in both leadership coaching and business coaching contexts.

It is also an excellent bridge for those who want to connect this with more general coaching case study india, coaching case study germany or hybrid coaching case study india to germany work.

Linking This Case Study To Your Learning

To ground this further in your learning ecosystem, explore these related knowledge pages:

From Case Study To Your Own Practice

If you want to move from reading best coaching case studies questioning skills or best icf coaching case study for questioning skills to building your own, the next step is deliberate, guided practice.

  • Use this example as a template to design your own coaching case study mumbai india, coaching case study singapore, coaching case study switzerland or coaching case study new york.
  • Record sessions, create your own icf coaching case study questioning skills documentation and review it.
  • Share anonymised versions with your mentor coach to refine your questioning style.

Programs To Deepen Questioning Skills

To embed these skills at ACC and PCC levels, you can explore ICF-focused offerings that sit in the transaction layer:

About Your Coach & Ecosystem

These top coaching case study examples for questioning reflect the broader ecosystem designed by Anil Dagia – ICF PCC coach, mentor and NLP Master Trainer. His integrated approach brings together questioning skills in executive coaching, questioning skills in leadership coaching and questioning skills in business coaching case study formats across India and Europe.

Using This Case Study In Your Own Growth

Finally, treat this as more than a story. Use it as a working case study on coaching questioning techniques for your own learning:

  • Replay the flow of conversations as if you were reading an icf style coaching transcript example.
  • Notice where questions deepened awareness, where they shifted behaviour, and where somatic cues were explored.
  • Then design your own coaching case study india or coaching case study berlin germany to document the impact you create for your clients.

When you do that consistently, you move from reading case studies to becoming the coach whose work is worthy of being written about.

Frequently Asked Questions – Coaching Questioning Skills Case Study

What is the focus of this coaching case study from Pune and Berlin?

This case study shows how advanced questioning skills, ICF-style coaching conversations and somatic awareness produced breakthroughs for a mid-level manager from Pune and a consultant from Berlin. It demonstrates real behavioural shifts through reframing, deep listening and insight-driven questioning used in ICF ACC and PCC level coaching.

How does questioning skills coaching help professionals in cities like Pune and Berlin?

Professionals in Pune, Berlin and other global hubs benefit from questioning skills coaching because it helps them move from reactive communication to intentional leadership. The case shows improvements in confidence, decision-making and client conversations through structured, non-leading and awareness-building questions.

Can questioning skills coaching support cross-cultural clients across India and Europe?

Yes. This case study illustrates how ICF-style questioning works across different cultural contexts, including India and Germany. Whether clients are in Pune, Berlin, Amsterdam, Zurich or Singapore, the principles of somatic awareness, reframing and open questioning remain effective, with cultural adaptations in language and pacing.

Is this case study useful for ACC or PCC-level ICF preparation?

Absolutely. The case study demonstrates ACC and PCC-aligned questioning patterns and reflects what assessors look for in recordings. Coaches preparing in Mumbai, Delhi, Bangalore, Berlin and across Europe can use it as a reference for designing effective questioning sequences in their own sessions.

How can I practice questioning skills like those shown in this case study?

You can practice these skills by recording your sessions, analysing questioning patterns, working with an ICF mentor coach and joining competency-focused programs. Coaches across Pune, Berlin, London, Zurich and Singapore use programs such as Coaching Competency Deep-Dive, ICF Advanced Coach Performance Accelerator and Credentialing Exam Preparation to refine their questioning skills.

Meet Anil Dagia



I am a well-recognized ICF credentialed coach (PCC), a strategic consultant and a trainer with long list of clients, and protégés who freely credit me for their upward growth in career and in life. As an established NLP Trainer. I am also an ICF credentialed mentor coach.

Pathbreaking Leadership



I achieved global recognition when I got my NLP Practitioner/Master Practitioner Accredited by ICF in 2014. Many global leaders in the world of NLP recognized and acknowledged this as an unprecedented accomplishment not just for myself but for the world of NLP. Subsequently, this created a huge wave of followers around the globe, replicating the phenomenon. I have conducted trainings around the globe having trained/coached over 50,000 people across 26 nationalities.

Unconventional, No Box Thinker



I have been given the title of Unconventional, No Box Thinker and I am probably one of the most innovative NLP trainer. Over the course of my journey I have incorporated the best practices from coaching, behavioral economics, psycho-linguistics, philosophy, mainstream psychology, neuroscience & even from the ancient field of Tantra along with many more advanced methodologies & fields of study. You will find that my workshops & coaching will always include principles and meditation techniques from the field of Tantra leading to profound transformations.

Highly Acclaimed



- Interview published on Front Page in Times of India - Pune Times dated 18-Oct-2013, India's most widely read English newspaper with an average issue readership of 76.5 lakh (7.65 million) !!
- Interview published 27-Sep-2013 & a 2nd Interview published 10-Jul-2014 in Mid-Day, the most popular daily for the Young Urban Mobile Professionals across India
- Interview aired on Radio One 94.3 FM on 27-Nov-2013, the most popular FM radio station across India